Terms and conditions

Please note that we will be collecting your name and phone number and use only for communication purposes.  We will not share your personal information with any third parties. 
 

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.  
 

2- Types of SMS Communications:

If you have consented to receive text messages from Lila’s Counseling and Wellness, you may receive messages related to the following such as appointment reminders, and/or follow-up messages.  “Greetings, this is a friendly reminder of your upcoming appointment with Lila Counseling and Wellness. Reply STOP to opt out of receiving SMS messages. 
 

3- Message Frequency:

Message frequency may vary depending on the type of communication. You may receive up to one SMS message per week related to your appointments.   Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments. 
 

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
 

5- Opt-In Method:

You may opt-in to receive SMS messages from Lila Counseling and Wellness in the following ways:

Verbally, during a conversation, by submitting an online form or filling out a paper form.
 

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
 

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing karina@lilacousenlingandwellness.com or our website Lilacounselingandwellness.com 
 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

 

8- Standard Messaging Disclosures:

Message and data rates may apply.  You can opt out at any time by texting "STOP."

For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary.